Cover Store Manager (Multi-location)
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Are you an experienced shop manager with a background in charity retail? Can you travel independently across the East Midlands without relying on public transport? If so, this could be the perfect role for you!
Rainbows Hospice in Loughborough is the only children’s hospice in the East Midlands, providing specialist end-of-life, palliative, and respite care for babies, children, and young people whose lives may be shorter than most. Our retail shops are vital in raising funds to support the babies, children, young people, and their families that we support.
In order to continue this, we are currently seeking a Cover Store Manager on a 12 month fixed term contract to manage the day-to-day operations of a retail store in the absence or during the cover of the usual Shop Manager. This includes overseeing staff, ensuring high levels of customer service, managing stock levels, and maintaining store presentation and operational standards. The role also involves handling any challenges that arise, such as staff issues, customer queries, and maintaining sales performance.
Hours: 37.5 hours on a rota basis 5 out of 7 per week with the need to work weekends.
Locations of Stores you will be covering: Loughborough, Melton Mowbray, Lutterworth, Blaby, Wigston, Market Harborough, Beeston, Arnold, and Long Eaton.
About the role
Some of the key responsibilities include (but not limited to):
- Manage the day-to-day operations of a retail store in the absence or during the cover of the usual Shop Manager. Maintain the shop’s income and profit potential
- Achieve budgeted income and profit figures and proactively address any fall in income
- Work with the eBay manager to maximise the sale value of donated items including through the use of online resources such as Ebay and Depop
- Delegate appropriate tasks to volunteers and ensure they are fully trained and able to carry out the tasks required of them
- Further responsibilities in the role of a Cover Shop Manager (Multi-Location) at Rainbows, can be found by downloading the Job Description.
Requirements
- Experience in a retail environment or customer service role
- Excellent Management skills
- Previous Chairty retail experience is desirable
- Able to work towards financial targets and manage budgets.
- Self-motivated and able to work independently but flexibly as part of a team
Further requirements can be found by downloading the Person Specification.
Our Benefits include:
- Eligibility to join blue light card discount scheme.
- Bupa Cashback plan.
- Life Assurance.
- 27 days holiday.
- Plus bank holiday allowance but expectation to work bank holidays in this role.
- Free access to our Employee Assistance Programme.
- Access to occupational health.
- Contributory pension scheme.
For further information about this role and the responsibilities please contact Mark Ashton, Head of Retail, on mark.ashton@rainbows.co.uk
To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the people team at recruitment@rainbows.co.uk
This role is subject to a Basic DBS (Disclosure and barring Service Check) and pre-employment checks.
Equality, diversity & inclusion
Rainbows Hospice for Children and Young People is committed to improving the quality of its services to all people, irrespective of race/ethnicity, disability, gender, religion or belief, age, or sexual orientation. Our objective is to deliver high quality services that are accessible, responsive, and appropriate to meet the diverse needs of different groups and individuals. As such, we will continue to take action to ensure that staff and volunteers employed by Rainbows Hospice are culturally aware and treat every person with dignity, respect, and fairness, in a way that is sensitively responsive to differences and similarities. Unlawful discrimination and other forms of exclusion have no place within Rainbows Hospice.
About us
Rainbows cares for hundreds of families every year who have a baby, child or young person with a serious or terminal illness that means that their lives will be shorter than most.
We’ve been providing the highest level of professional holistic care and emotional support to babies, children, young people and their families since 1994. Our incredible team help to relieve symptoms, improve quality of life, and support their families to make the most of every precious moment, during life, through bereavement and beyond.
Our aim is to support every one of the thousands of babies, children and young people in the East Midlands, with a terminal or serious illness. To do this we’ve made it easier to access our services – wherever families are in our region. So, as well as providing end-of-life, short break care and bereavement support at our hospice, we also offer care and support at the point of need. Whether at our Lark Rise hospice, in the community, in hospital, or at home.
Simply put, we’re here to brighten short lives, and support families, wherever they are.
When you join Team Rainbows, not only will you receive a host of benefits including free parking, health cash plan and subsidised meals - but you’ll be making a real difference to the lives of families across the East Midlands who are going through the toughest of times.
Although there can be some sad times, Rainbows is a fun, dynamic and caring place to work. Whether you’re based at the Hospice, home or out in the community, you’ll join a team with a can-do attitude, ready to make a positive impact on the world of hospice care.
Our Vision
To become a household name across the East Midlands for the outstanding care we provide, wherever it’s needed.
Our Mission
Whether in our hospice, in hospital, or at home, we deliver unrivalled care to seriously and terminally ill babies, children, young people and their families. Our purpose is to make every moment of their short lives the best it can be.
Our vision is to create the “Rainbows Experience” wherever you are. Our mission is that across the East Midlands we will:
- Transform care for those babies, children and young people who have a life-limiting or life-threatening condition
- Relieve the pain and symptoms associated with life-limiting or life-threatening conditions
- Support every baby, child and young person to achieve their full potential
- Create memories for families to treasure
- Provide comfort and compassion at the time of and following the death of a baby, child or young person
Across the East Midlands we will:
-
transform care for those children and young people who have a life-limiting or life-threatening condition
-
relieve the pain and symptoms associated with life-limiting or life-threatening conditions
-
support every child and young person to achieve their full potential
-
create memories for families to treasure
-
provide comfort and compassion at the time of and following the death of a child or young person
Our values
Benefits
Health cash plan/EAP
Free on-site parking
Life
assurance
Subsidised
meals
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